Monday, April 28, 2014

Social Business Transformation | Incremental change means incremental results




Source: http://www.ebizq.net/blogs/enterprise/



Friday, April 25, 2014

Is Improving The Customer Experience a Moral Imperative? - Think customers: The 1to1 Blog

Is Improving The Customer Experience a Moral Imperative? - Think customers: The 1to1 Blog

Figure 6: Element 2 - Digital Customer Experience (DCX)

Monday, April 14, 2014

Influence made with social. What is social business #socbiz